Sometimes the lack of customer service and creative thinking in the movement (yes, I consider it a movement – and I’m leading it, ha!) really drives me crazy. I know, I’ve written about this before – and I will probably write about it again!
A perfect example of this came in the form of a very grumpy postal delivery man who came to my office yesterday with a package. He requested I pay 84 euro in customs and VAT charges or else he would not release the package to me. The conversation went like this:
Me: There is one dress in the box and it’s five years old – how do you justify charging me VAT and customs on it?
Him: I dunno. But you have to pay else I can’t give you the box.
Me: OK, who can I speak to?
Him: Customs.
Me: Do you have a contact number?
Him: No.
Me: Ok fine, I’ll deal with it later. Do you take Visa or Laser cards?
Him: No.
Me: OK, can you wait five minutes so I can run to the ATM down the road?
Him: No.
Me: You can’t wait FIVE minutes???
Him: No.
Me: Congratulations, you’ve officially just become the most useless f***ing person on the planet!
